Book an Appointment

SystmOnline

It is easier and quicker to manage appointments and request repeat medication via our online service — SystmOnline. Simply log in and select an option.

We welcome you to join Doctorlink

We have been looking at how we can improve access to Practice services. Doctorlink is our new online service where you can access advice and appointments on line.

Sign up today and receive rapid access to the right care.

Check your symptoms 24/7 and when a consultation is needed, book appointments online with your NHS GP Practice.

Signup and log in now:

or download the app

NHS App

Owned and run by the NHS, the NHS App is a simple and secure way to access a range of NHS services on your smartphone or tablet — including prescriptions and appointments.

Can another Healthcare Professional help?

Do you need to see the GP?

Sometimes the GP is not the most appropriate Healthcare Professional to deal with your ailment. Please see the information on see a Doctor or Healthcare Professional, which might help you decide whether a GP appointment is truly necessary or whether it might be better for you to see a Pharmacist, Optician, Dentist or other Healthcare Professional. You can even self-refer for some services without seeing your GP.

For real life-threatening emergencies such as those below – RING 999

  • Chest pain (suspected heart attack)
  • Suspected stroke
  • Suspected meningitis
  • Anaphylactic shock (severe allergy)
  • Heavy bleeding or deep lacerations
  • Fluctuating levels of consciousness or completely unconscious
  • Difficulty breathing or stopped breathing with a change in colour
  • New seizure, fit or uncontrollable shaking

For immediately serious conditions such as the following, GO TO Emergency Department (A&E) IMMEDIATELY

  • A fever and lethargic (drowsy) child
  • A feverish and floppy (unresponsive) infant
  • Difficulty breathing
  • Sudden, severe abdominal pain
  • Accidental or intentional overdose of medication
  • Trauma (including falls) and possible broken bones or road traffic accident

Your appointment at the Practice

You can now book, check or cancel an appointment via our automated 24 hour 7 day a week telephone system. Just dial the usual number and follow the prompts.

  • You can book appointments online or by telephone call. These can be booked up to 3 weeks in advance for routine care
  • Please arrive on time. You can check in using our self-check in screens or reception then please take a seat in the appropriate waiting area.Your name will be called by doctor / nurse you are due to see
  • Please make one appointment for each member of the family who needs to be seen
  • We try to keep to time but please be patient if someone before you takes longer than planned
  • Appointments are normally ten minute slots, so if you have a complicated problem, or more than one problem, please ask for a longer appointment
  • It is Practice Policy to allow patients to choose whichever Doctor they wish to attend in the Practice

Consulting Hours

Our consulting hours are Monday to Friday 08:30 – 12:00 and 14:00 – 18:00.

Please note that in the afternoon

  • Nurse/HCA consulting hours are from 14:00 – 18:00
  • GP consulting hours are from 15:00 – 18:00 with a late clinic until 20:00, 3 days a week

Our Urgent Care Doctor is available until 18:30 for emergencies.

Please help us

In our busy Practice, appointments are extremely valuable. Every week we have huge numbers of patients who fail to attend for an appointment.This is a waste of resources and means that the appointment could have gone to someone else who genuinely needed it. Help us to offer the best service possible by cancelling your appointment in plenty of time if you no longer need it or cannot make it. Patients who repeatedly fail to attend appointments (Did not attend) will be removed from our list.

An alternative new way to cancel your appointment

You are now able to cancel your appointments via text message. Simply send CANCEL to the number that will display in your reminder message. Please ensure we have your up to date mobile number.

Please remember to cancel your appointment if you no longer need it, another patient could make use of it.

Telephone consultations

We are currently performing telephone consultations to help demand for face to face appointments. If you have booked a telephone consultation please ensure you are available for the doctor / nurse to call you back.

Extended Hours

We offer appointments from 08:40 – 12:00 on most Saturday mornings. These must be pre-booked, please contact reception for further information.

Online Appointments

We now offer a variety of online appointments:

  • Routine appointments with the Doctor
  • Blood tests with the Healthcare Assistants
  • Smear test with the Nurse
  • Pill checks with the Nurse
  • Minor illness (coughs, cold, sore throats, urine infections, chest infections, cuts, grazes,) with the Nurse.

If you have a suspected infectious disease

Please inform reception if you suspect an infectious disease, as this will enable us to deal with it appropriately during your visit to protect you, other patients and staff. 

Giving Consent for Treatment

You have the right to accept or refuse treatment that is offered to you, and not to be given any physical examination or treatment unless you have given valid consent. If you do not have the capacity to do so, consent must be obtained from a person legally able to act on your behalf, or the treatment must be in your best interests.

Your valid consent (agreement to the course of action) is needed for the treatment that’s offered to you before any physical examinations or treatment can be given. If you haven’t given your consent, you can accept or refuse treatment that’s offered to you.

It’s important to be involved in decisions about your treatment and to be given information to help you choose the right treatment. When making treatment choices, you’ll often discuss the options with your doctor or another healthcare professional.

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