*** NEWS *** Until the end of March we are offering more appointments during the evenings and weekends. Please ask Patient Services for more information (POSTER)
Car Parking changes at BMC
BMC now have a camera controlled car park management system in place.
How will this effect you? This camera controlled car park management system will enable patients to park for 1 half
hours automatically but if appointment is running late an additional hour MUST BE REQUESTED via Patient Services reception.
Any parking over the first hour and half, without the additional hour requested, will have a parking fee charge. (Click here for more information)
For Appeals and Complaints for the camera controlled car park management system you are requested to contact them direct (click here for details)
Telephone system. You can now book, check or cancel an appointment or order a repeat prescription via our automated 24 hour 7 day a week telephone system. Just dial the usual number and follow the prompts. You will need to obtain a PIN to order prescriptions, please contact Patient Services who will be happy to issue your PIN. (click for details)
Have you changed your mobile number?
Via SMS we can
- Send appointment reminders
- Invite for annual reviews
- Advise of some results
Speak with Patient Services to update your details
Ensure your GP has your latest up to date blood pressure, height and weight recorded. Use our NEW free Health Monitor located in the main ground floor reception area to the left of the lifts (click here)
We want to get better at communicating with our patients. We want to make sure you can read and understand the information we send you. If you find it hard to read our letters or if you need someone to support you at appointments, please let us know.
We want to know if you need information in braille, large print or easy read. We want to know if you need a British Sign Language interpreter or advocate.
We want to know if we can support you to lipread or use a hearing aid or communication tool.
Don’t swallow up your NHS - use it wisely this winter
Every time you visit your GP it costs the NHS £45*
You can treat minor winter illnesses such as colds and coughs, sore throats, and upset stomachs easily at home with medicines, which you can easily buy at low cost from your local pharmacy.
So be prepared and stock up on winter essentials today:
- pain relief (paracetamol)
- cough and sore throat remedies
- first aid kit
- upset stomach treatment
- rehydration treatment
- heartburn and indigestion treatment
Having these winter essentials at hand will not only save you time and help you to feel better quicker, but help save the NHS much needed resources.
Your local pharmacist can also offer you advice and guidance on the best treatment for you – no appointment needed. Pharmacists are available on every high street and in supermarkets with many open evenings and weekends. Click HERE to find a pharmacy near you.
*£45 is the average cost for GP consultation time, cost of the medication, and dispensing fee.
Mum and Baby Group. Second Friday of the month. 11 until 12.30. Community room first floor, Craig Street.
'A chance to make friends, play and have fun! Have a coffee and biscuits whilst the little ones interact, play and learn. We will be working alongside GP's and the health visiting team should you have any concerns.'
Carers Group. 3rd Friday of the month. 11.30-12.30. Community room . First floor, Craig Street.
'Are you a carer and sometimes feel alone and isolated? Pop along to our Carers' group and be welcomed to a friendly atmosphere to talk through any concerns you may have or just to talk. We are working with lots of organisations and our GP's to ensure support and information needs are met.'
Improving access to general practice: evening and weekend appointments now available
Patients who are registered at this practice can now book an appointment to see a GP or nurse on weekday evenings (after 6.30pm) or at the weekends (on Saturday and Sunday). Appointments will either take place at this practice or at another NHS setting nearby [NB: practices should amend to reflect local arrangements]. Talk to the practice receptionist to find out more or book an appointment.
By March 2019 everyone in England will benefit from access to general practice appointments in the evenings and weekends at a time that is most convenient to them. This is part of a national drive to help improve access to general practice and get the best possible outcomes for patients. Further information is available at www.england.nhs.uk/gpaccess